Non-urgent concerns and inquiries for the health and safety team should be directed to our main office at 215-572-2901 in Glenside, Pennsylvania from 9:00 am to 5:00 pm Eastern time Monday to Friday (please note the differences in our summer hours, which end early on Fridays). Please direct emails to and a member of the health and safety team will reply. 

Reaching Arcadia in an Emergency

All students are provided with a 24/7 local emergency contact to reach Arcadia staff while on our programs. In the event of an emergency, students on site should call local emergency response or the on-site staff immediately. True emergencies require a phone call.

Emergency services can be reached by calling the local equivalent of 911. A list of global emergency service numbers is maintained by the Department of State here. For Arcadia Abroad's primary portfolio, these numbers are:

  • United Kingdom (England, Scotland, Wales, Northern Ireland): 999
  • Ireland, Italy, and Spain: 112
  • Australia: 000
  • New Zealand: 111
  • Namibia: Ambulance 2032276, Fire 2032270, Police 1011

emergency Contacts for homeschools and loved ones

If your student is unable to contact local staff and services and needs urgent assistance, please inform the Global Health and Safety Team. We ask that local emergency contact numbers issued to students remain open for student calls. Loved ones and home universities should reach out to the U.S.-based Global Health and Safety Team for assistance and they will initiate swift contact with staff abroad to assist your student:

Contact Title Phone
Global Health & Safety Global Health and Safety Team 215-572-2123
Arcadia University Arcadia University Public Safety 215-572-2999